BOOKING CONDITIONS

Please read thoroughly the terms and conditions of the booking.

Booking

• The party leader must be traveling with the party. The party leader is also
• responsible for all amendments made e.g. change of party size, dates, times, etc. All changes must be confirmed in writing via email to Karen Miles-Bearman.
• All accommodation is booked solely for persons named on the booking form and C.L.H.V.reserve the right to refuse entrance to those who are not listed.
• We also reserve the right to refuse acceptance of any booking at any time at our discretion without having to give a reason.
• The party size must not exceed the property’s maximum capacity.
• Once a booking form has been completed the full deposit amount should be sent.
• Once the booking form has been submitted the booking is confirmed and the party leader is responsible for monies owed.
• Please also note time of entry and exit to the villa, theses can only be changed with authority from the agent.

IDENTIFICATION.

• Either fill out the form at https://www.costa-luz-holiday-villas.com/contact.html or Please scan a copy of all passports or N.I.E.
• For people over the age of 16 as this is now a mandatory requirement by the Spanish Police.
• Please also before filling out the booking form that you have viewed the position of the villa and are happy with its location.

Security

• 250.00 Euros security deposit is due on check in. The security deposit is held against any damage; breakage's during the rental period.
• The BBQ is clean when entering the villa, if not left in the same condition on exit a charge of 30 euros will be taken out of the security deposit.
• If a pet has been allowed to stay, please leave house and garden clean of its necessities. If not a charge of 30 euros will be discounted from the security deposit.
• There are large rubbish bins at the end of the roads and rubbish can be got rid of each day, if an excess amount is left on departure 30 Euros will be taken out of the security deposit.
• If all is found to be correct the full amount will be returned on the day of exit.

Insurance

Guests are requested to have appropriate insurance in force for the period of their trip. Loss or injury should be notified to your appropriate insurance company immediately, C.L.H.V. accept no liability for either.

Confirmed Dates

In the event of death or illness whilst on holiday C.L.H.V. regretfully cannot accept any liability and you are requested to vacate the accommodation on your confirmed departure date.

If you need to stay in the country for an extended period C.L.H.V. will do everything they can to assist you in finding alternative accommodation. The holiday dates are confirmed at the time of booking and not transferable.

Force Majeure

C.L.H.V. accept no responsibility for and shall not be liable in respect of loss / damage / cancellation or changes caused by force majuere events (e.g. strikes, flood, fire, airport closures etc.) or any other event beyond our control.

Distances

All distances quoted are only approximate (i.e. airport to villa, accommodation to coastal resort) and C.L.H.V. accept no liability if they are not accurate.

Swimming Pool

Whether the accommodation has a private or communal pool, C.L.H.V. accept no liability for any accidents that may occur

By compleating the booking you are confirming that you have read the terms and conditions